GambleAware’s peer support initiative and tax reforms revolutionising responsible gambling in NSW

Australian state New South Wales (NSW) has been making significant strides in fostering responsible gambling practices and regulatory measures.

Recent developments in NSW emphasise a collective effort to address the most complex aspects of responsible gambling, including support services, financial counselling initiatives and tax reforms in the casino sector.

GambleAware, a prominent charity organisation dedicated to promoting responsible gambling, has launched a peer support service in NSW. This initiative represents a proactive approach to aid individuals facing challenges with gambling. 

By offering comprehensive peer support, the charity aims to create a supportive environment where individuals can share experiences, seek guidance and access resources to effectively manage their gambling habits. This programme highlights the importance of community and understanding how gambling works.

The commitment of Responsible Wagering Australia (RWA) members to fund financial counselling services substantiates a concerted effort within the gambling industry to prioritise consumers’ wellbeing. Financial management is crucial when it comes to gambling activities by providing individuals with the know-how to look after their finances, handle debt and construct a pathway where household responsibilities are prioritised.

The collaboration between industry stakeholders and financial counselling services is a step in the right direction. It demonstrates a resolute stance on ensuring that people can enjoy gambling by implementing a responsible approach to the practice.

Local authorities in NSW have also implement a series of tax increases affecting land-based casinos in the Australian state. Discussions regarding increased casino tax rates in NSW have been in the pipeline for a while. The current administration outlined initial proposals in December 2022, with intentions for these changes to take effect in July 2023.

However, it is still a work in progress. The proposed adjustments feature raising the rebate play rate from 10.0% to 12.5% and increasing non-rebate play on table games from 17.91% to 20.25%. Non-rebate rates applicable to slot machines will be unaltered at 20.91%. However, further alterations are on the horizon, with an upcoming rise to 21.91% set to come into effect from 1 July 2024, followed by a subsequent increase to 22.91% from 1 July 2027.

While casinos may not be appreciative of the state’s new tax policy, bookmakers remain safe for now. Sports betting has become one of the most popular trends, in part thanks to the emergence of betting apps in Australia. All of the leading operators have invested significant resources into developing their mobile offering, making their platforms much more accessible.

With NSW authorities finalising increased casino tax rates, sports betting may be next in their sights as they strive to balance economic interests with regulatory obligations.

The higher tax rates impose higher financial responsibilities on casinos and are intended to generate revenue while aligning with responsible gambling frameworks. This measure reflects the government’s commitment to cultivating a sustainable gambling industry that contributes to the state’s economy while prioritising social responsibility.

By interweaving support services, financial counselling and regulatory adjustments, the gambling landscape in the region is evolving to improve consumer welfare and society’s wellbeing. While these initiatives mark positive steps, ongoing evaluation and continuous improvement remain imperative. 

It’s crucial to monitor the effectiveness of these programmes, ensuring they reach the intended beneficiaries and adapt to evolving gambling behaviours and challenges. Collaborative efforts between governmental bodies and industry leaders should strive to refine strategies and address ongoing developments in gambling.

Promoting responsible gambling habits through public awareness programmes will help to instil a culture of informed decision-making and risk alleviation among individuals of all ages.


Sanket Goyal is an SEO specialist at and is passionate about new technology and blogging.

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