Restoration Companies and Their Essential Services: A Deep Dive

Restoration companies play a crucial role in helping individuals and businesses recover from various types of property damage. This article will take an in-depth look at the services these companies provide, the process they follow, and the impact they make.

The Role of Restoration Companies

Restoration companies serve a critical function in disaster management. Specializing in restoring properties back to their original condition following catastrophic events such as fires, floods, and storms, their role goes beyond simple repairs. Companies like Ohm Restoration, a highly rated contractor in Springfield Missouri, are equipped to handle a multitude of damage types. These include fire damage, where they work to clean and restore parts affected by smoke and soot; water damage, where they remove excess water and dry out the affected areas; and mold remediation, where they meticulously eliminate mold and take measures to prevent its recurrence. With each type of damage requiring a different approach, the comprehensive expertise of restoration companies becomes essential for property recovery.

Understanding the Services

Storm Damage

Storm damage can be one of the most destructive forms of damage to a property. High winds, heavy rain, hail, and lightning can all cause significant structural damage. Restoration companies play a crucial role in helping homeowners and businesses recover from these devastating events.

Immediately after a storm, restoration companies can provide emergency response services, assessing the damage, securing the property from further damage, and beginning the cleanup process. This could involve removing fallen trees, boarding up broken windows, or tarping damaged roofs.

Once the immediate threat has been dealt with, restoration professionals then start the repair and restoration process. Structure repair experts work to restore structures to their pre-loss state by fixing structural damages, replacing damaged materials, drying and cleaning up the area and restoring pre-loss conditions as quickly as possible. Their goal is not just limited to fixing visible issues but to also address hidden ones like water intrusion in order to minimize mold growth issues in the long run.

Commercial/Residential Restoration

Restoration companies typically offer services to both commercial and residential properties, each with its unique considerations.

Commercial restoration involves handling damages in business spaces like offices, retail stores, and warehouses. Given the potential interruption to business operations, the goal here is often to minimize downtime and quickly restore the premises to a state where work can resume. This could mean working around business hours or prioritizing certain areas that are critical to the business’s operation. 

Residential restoration, on the other hand, focuses on homes and living spaces. Here, the priority is to ensure the safety and comfort of the occupants. Restoring a home might involve addressing damages in living areas, kitchens, bedrooms, or basements. In addition to physical restoration, professionals also take care of personal belongings affected by the incident. 

Storm Damage Restoration Process

The process that restoration companies follow when dealing with storm damage is rigorous and comprehensive, designed to address every aspect of the damage and restore the property to its original state. The process begins with a detailed assessment, where professionals inspect the property to gauge the extent of the storm damage and craft an appropriate restoration plan.

If the storm has led to flooding or other water-related incidents, water removal becomes the immediate priority. Restoration companies employ professional-grade water extraction equipment to rapidly remove standing water and mitigate further damage. After cleaning, comes drying process which works to rid of any remaining moisture that could facilitate mold growth in future.

Cleaning will follow, including removal of storm debris and potential contaminants such as hail or wind damage.

The final step is the actual restoration, where the property undergoes necessary repairs or reconstruction to return it to its pre-loss condition. This could range from fixing broken windows and repairing roof damage to dealing with structural issues caused by the storm.

Each step in this storm damage restoration process is carried out by trained and certified technicians, many of whom hold certifications from bodies such as the IICRC. This attests to their adherence to the highest standards and techniques in the restoration process.

Commercial/Residential Restoration Process

The restoration process for commercial and residential properties, while sharing core similarities, is often tailored to the unique requirements of these two different types of properties.

In a commercial setting, the process starts with a careful assessment to understand the damage’s extent and impact on business operations. Water removal and drying come next if the damage involves water. Companies use professional-grade equipment to minimize disruption and quickly restore the premises to a usable state.

The cleanup stage in commercial settings often involves addressing any resulting debris or potential contaminants that could affect the business operations or employee health. The final step is restoration, where the commercial space is repaired or rebuilt to return it to operational readiness, with the aim of minimizing business downtime.

Residential restoration also begins with an assessment but focuses more on the living spaces and personal belongings. The water removal and drying process are similar to commercial restoration but more focused on preserving and restoring personal belongings. The cleanup process may involve sanitizing living areas and removing debris. The final restoration stage is focused on making the house feel like a home again, restoring its comfort and functionality.

In both cases, these processes are carried out by professionals who are trained and certified, ensuring that whether it’s a home or business, the property is in good hands.

Assisting with Insurance Claims

One often overlooked, yet immensely important, benefit of restoration companies is their ability to assist with insurance claims. Dealing with property damage is stressful enough without the added worry of navigating insurance paperwork.

Restoration companies bring their experience with various insurance providers to the table, helping property owners document the damage comprehensively. This documentation is often crucial in filing for insurance claims, as it provides evidence of the damage and the necessary restoration work.

Companies which also act directly for property owners by representing their interests before insurance providers to streamline the claims process for them can alleviate much of their burden, leaving them free to focus on getting their lives back to normal while professionals manage this complex system for them.

The Importance of Certification and Training

Professional expertise in restoration companies is underpinned by certifications from recognized bodies, such as the Institute of Inspection, Cleaning, and Restoration Certification (IICRC). These certifications are not merely pieces of paper but markers of high-quality training and adherence to the latest industry standards. Technicians with such certifications have gone through rigorous training to equip themselves with the knowledge to handle a wide array of restoration tasks, from water extraction and drying to smoke and soot removal.

IICRC-certified professionals are proficient in the most effective restoration techniques and know how to use advanced equipment correctly. Their training ensures they can provide the most thorough and efficient services, which is especially crucial when dealing with extensive property damage. This training and certification also mean that they are up to date with the latest safety protocols, further ensuring the protection of your property.

Benefits of Hiring Professional Restoration Companies

Disaster strikes and property owners must face both the physical damage to their properties as well as an overwhelming sense of stress caused by such events. Professional restoration companies not only restore damaged properties back to their former states but provide valuable peace of mind during such challenging times.

One crucial way they do this is through emergency response services. Companies that specialize in restoration are available around the clock, ready to respond and act swiftly when disaster strikes. This immediate response is vital in mitigating further damage and starting the restoration process as soon as possible.

Preventive Measures

Beyond immediate disaster response and restoration, many restoration companies offer advice and services aimed at preventive measures. These measures can help property owners mitigate the risk of future damage.

Preventive services could include advice on property maintenance, structural improvements, the installation of flood prevention systems, or recommendations for fire-safe materials and designs. In areas prone to specific types of natural disasters, this service is especially invaluable. It enables property owners to prepare their homes or businesses to withstand potential future incidents better, adding an extra layer of security and peace of mind.


Restoration companies play an invaluable role in helping property owners recover from disaster and restore their properties to their original conditions. From storm damage, fire, flood or mold remediation services are equipped with knowledge, skills and equipment capable of handling most forms of natural catastrophe.

In a world where disasters can strike unexpectedly, having reliable and professional restoration services is extremely important. It not only aids in the physical restoration of properties but also significantly reduces the stress and uncertainty that property owners often face in the aftermath of a disaster.

Richard Maxwell

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