Solution to Troubleshoot the “Hotmail not working” error

Hotmail has been merged into Outlook.com and has become one of the most used platforms. The platform has been loved by all its users because of its compatibility, accessibility, and easy-to-use features. However, due to the revamp of Hotmail, users face some errors while using the platform. 

One of the most occurring errors is the “hotmail stopped working error”. The error is very common and nothing to worry about. Further, you will find some quick fixes to resolve the error instantly.

Solve the “Hotmail Stopped working” error with these quick Fixes

Hotmail works flawlessly with Outlook.com, but in case it doesn’t. Use these quick fixes to troubleshoot the error:

Fix 1 (Clear your cache and cookies)

Clearing the cache and cookies can help with resolving the “Hotmail not working” error

• First, go to Google Settings or press Ctrl+Shift+Del.
• Then go to Privacy & Security on the left.
• A new privacy and security dialog will open. 
• Click Clear browsing data.
• Then click the Clear Data button.

Fix 2 (Clear your browsing history)

You can delete your browsing history. Follow the steps below.

• First,  open the Chrome > icon with the three horizontal dots.
• Then click History> Clear browsing data on the left side.
• Then select the history you want to delete. If you want to clear all history, select Always.
• Make sure you select the fields you want to remove from your history.
• Finally, click Clear data.

Fix 3 (Clean and reset your web browser)

• Restart Chrome > Three horizontal dots icon > More.
• Then select Settings > Advanced button.
• Click the Reset & Erase button > Restore Factory Settings.
• Finally, click Reset Settings.

This might help users to fix Hotmail not working error.

Fix 4 (Remove extensions from Chrome)

If the above solutions don’t work, you can remove the extensions from your web browser.

1. Open Chrome on the local system > icon with three horizontal dots.
2. Then go to More Tools > Extensions.
3. Now click on the specified extension and click Remove.
4. Finally, click the Remove button again to remove the desired extension.

Fix 5 (Check your POP/IMAP/SMTP settings)

You need to know this to check the IMAP or incoming mail server. 

• Server name- Outlook.office365.com.

• Port number- 993.
• Encryption mode-SSL/TLS.

You must know the basics to check a POP or incoming mail server.

• Server name- Outlook.office365.com.
• Port number- 995.
• Encryption mode- SSL/TLS.

Follow the steps below to check your SMTP or outgoing mail server.

• smtp.office365.com is an SMTP website.
• Port number- 587.
• Encryption mode- STARTTLS.

You can follow the steps above to fix whether “Hotmail stopped working” error: 

Fix 6 (Add your Hotmail account again in the Windows operating system)

1. users can re-add their Hotmail account in Windows OS to fix Hotmail not working issue.
2. Open MS Outlook on your local computer.
3. Now go to File, click on Info, and then Account Settings.
4. Then go to Manage Profiles.
5. Then select Email Accounts.
6. Make sure you have selected your Hotmail account.
7. Then click Delete.
8. To add your Hotmail account again, reopen Microsoft Outlook.
9. Proceed to the File tab.
10. Then click the Add Account button below the information.
11. Remember to enter your Hotmail credentials to continue the sign-up process.
12. Finally, log out and back into your Chrome Hotmail account.

Wrapping UP

To summarize, “Hotmail not working” or “Hotmail Stopped” is a common error faced by many Hotmail users. I hope the above-mentioned Fixes have helped you with resolving this error. You can also feel free to contact the customer service anytime you like.