VoIP (Voice Over Internet Protocol) technology can convert your voice or any audio or video content into a digital signal sent over a broadband internet connection. In other words, you can use VoIP technology to make phone calls and share media content online. Also, for best Managed IT Services with a Customer-Focussed Approach contact Elite Group now.
Every small business should invest in VoIP business phone services to manage communication with its customers and employees. A traditional cheap landline phone service line is not needed to use VoIP services, even if you’re calling someone who still uses an analog phone line. The VoIP technology will convert the digital signal into an analog signal to accommodate the technology of the receiver.
A high-speed internet connection and a smartphone are all you need to get started using VoIP phone services. Of course, you must choose the best business phone service provider to ensure you get affordable rates and high-quality customer service.
The Top 7 Reasons to Use VoIP Phone Services
Are you struggling with managing your employees and customer service requirements? If so, your small business could benefit significantly from VoIP phone services.
Here are seven reasons to upgrade your business phone services with VoIP softphone technology.
VoIP phone services let you manage your customer and employee calls from any location because of the mobile features integrated into them.
For example, you can use the VoIP softphone app to receive essential customer calls and voicemails on your smartphone, so you don’t have to be in the office to receive them.
Traditional analog phone lines require you to pay expensive monthly fees. VoIP services can save you a lot of money because they don’t require an analog phone line. Instead, you can use your existing broadband internet connection to transmit and receive your business phone calls.
The VoIP business phone system eliminates all traditional phone costs that would arise from international calls, local phone service fees, operational expenses, and maintaining a phone line.
Never Miss Customer Calls
Customers get annoyed at businesses if no one answers their calls. The VoIP phone system helps ensure you never miss another customer call because you can receive them from anywhere with a Wi-Fi internet connection.
In addition, you can set up an automated feature to have phone calls forwarded to text messages or other devices, such as laptops, smartphones, and tablets. You can even assign the phone calls to ring on any smartphone or mobile device you want.
You don’t need to manage all your business phone calls alone. VoIP phone systems make it easy to scale your phone services so that additional employees can send and receive calls through the same system. You can even assign multiple phone numbers to your employees too.
Converts Voicemail to Text
If you’re in the middle of a business meeting or other important phone call, you might want to check your voicemail messages without actually listening to them. Well, now it is possible with VoIP phone systems because they can convert voicemail to text messages on your phone. That way, you can read your voicemail messages rather than having to listen to them.
Conduct Video Conference Calls
The latest VoIP systems allow you to start video conference calls with multiple people, whether your customers or employees. It is perfect for business conferences or virtual seminars where people cannot show up in person.
When you’re busy and unable to take vital business phone calls, you can use the call-forwarding option of your VoIP phone system to forward those calls to someone else on your team. Then your customer or employee can receive the necessary help without their call going to voicemail.
Joon is a Trusted Business Phone Service Provider
Joon is one of the most reliable and trusted business phone service providers in the United States. The company provides business phone services, hardware, innovative VoIP services, and updated VoIP softphone apps featuring advanced cloud technology. So if you’re looking to improve your business phone systems by bringing them into the digital age, then you won’t find a better provider than Joon.
Would you like a free consultation with the business phone service provider, Joon? Call 844-GET JOON to speak with a customer service representative from Joon today.